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* The code JCT50 for 50% off your first order is applicable to our recurring coffee subscriptions and excludes our pre-paid coffee subscription gifts

Adventurer Blend

Adventurer Blend


Barrinha - Brazil

Barrinha - Brazil


Decaf Sugar Cane - Colombia

Decaf Sugar Cane - Colombia


El Dorado - Colombia

El Dorado - Colombia


Explorer Blend

Explorer Blend


Maya - Guatemala

Maya - Guatemala


Mwami - Burundi

Mwami - Burundi


Surprise Package

Surprise Package


The Saviour - El Salvador

The Saviour - El Salvador


The Source - Ethiopia

The Source - Ethiopia


Not sure which subscription coffee?

Choose our popular Surprise Package and receive a rotating selection of our speciality coffees.

COFFEE SUBSCRIPTION FAQs

Starting your subscription

Which coffees can I add to my subscription?

You can choose any of the subscription coffees on this page.

How do I get 50% off my first subscription order?

You will need to add the code JCT50 during checkout on your initial subscription order. That code will apply a 50% discount to your first order. You'll then get 5% off each order after that and always FREE shipping!

Is my 5% recurring discount applied automatically from my 2nd shipment?

Yes, you do not need to do anything. After you've applied the initial 50% discount code on your first subscription order, all recurring orders will be automatically discounted by 5%.

Why are some coffees on your website only available as a single purchase and not as a subscription?

If you see a coffee that does not have a subscription option it's because it is a limited, short-run coffee. Unfortunately, we can't guarantee those coffees will always be available.

Is there a minimum length of a coffee subscription?

No, there isn't a minimum length! We'd love for you to continue receiving our coffees, but you are under no obligation to continue with a subscription.

Can I order a subscription coffee as a one-off order?

Of course. However, our subscription pricing won't be applied and you'll pay full price. There will also be a shipping charge if your order is under £20 (subscription customers always get FREE shipping).

What's a prepaid gift subscription?

We offer some of our coffees as prepaid subscriptions, so they're perfect as gifts. For these coffees, you choose the delivery frequency and the total number of orders you want to send.

You pay the full amount for all orders at the time of purchase (saving 5%), and we send your coffee at your chosen delivery frequency. When we reach the total number of orders, your subscription ends.

What's the difference between a 'subscribe & save' coffee subscription and a 'prepaid' subscription?

A 'subscribe & save' coffee subscription continues until you pause or cancel. When you start your subscription, you get 50% off your first order (use code JCT50 during checkout) and you'll save 5% on every order after that. You are automatically charged at the time of each delivery.

A 'prepaid' subscription is a one-off, upfront payment that saves you 5% on each delivery. The amount you pay when you place your order is based on your chosen delivery frequency and the total number of deliveries.

You get FREE delivery for both types of subscriptions.

Do you roast your coffee beans?

Yes! All our coffee is micro-roasted from green beans by us at our Oxford roastery. For each of our coffees, you have the option of purchasing the roasted beans or one of our many grind types.

Subscription deliveries

What is the cost of delivery?

We do not charge UK delivery for coffee subscription orders or single orders over £20

When does my coffee ship?

We'll ship your coffee within 24 hours of starting your subscription. Your orders after this will ship within 24 hours of each subsequent order date based on your chosen frequency. For example, if you have chosen a monthly shipment, we'll ship every 4-weeks from the date you started your subscription with us.

Where do you ship from?

We ship all our coffees from our Oxford UK Roastery.

If I choose a monthly subscription frequency, will my coffee arrive in the first week of each month?

No. Your delivery frequency is tied to the date you subscribed. So, if you subscribe on the 15th of the month, we'll ship your first order within 24 hours. Your next shipment will be on or near the 15th of the following month, and so on.

How will my subscription coffee be delivered?

Your subscription coffee will be shipped free of charge via Royal Mail. We use recyclable packaging, and if you have an eligible Oxford postcode, we may deliver via electric cargo bike.

Managing your subscription

How do I manage my coffee subscription?

Log in to your online subscription
account.
There you can swap coffees, update order and delivery details,
update your payment method, and pause or cancel your subscription.

Can I change the coffee in my subscription?

Yes, no problem! You can add coffees to your subscription or swap coffees for others that you'd like to try. This can be done from your online subscription account.

Can I change the delivery frequency once my subscription has started?

Absolutely! You have complete control over how much coffee you order and how often we ship it. You can make these changes from your online subscription account.

How can I pause or cancel my coffee subscription?

You do not need to call us to pause or cancel your subscription. You can easily do this anytime from your online subscription account. You're always in control!

I'm going on holiday. Do I need to inform you about pausing my subscription?

No, we don't need to know! You can pause your subscription from your online subscription account. and re-start it on your return. Have a great holiday!

How can I contact you regarding my subscription?

If you have any questions about your subscription that you'd like to discuss with us, the best way is to contact our customer service team via email: info@jct.coffee.

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